Welcome to the https://telik.am/ Online Store https://telik.am/ is an online store specializing in Armenian handicrafts, particularly handmade rugs and carpets. The website https://telik.am/ is owned and operated by Telik Social and Cultural NGO, registered in the Republic of Armenia under registration number: 211.171.1105299, АВХХ: 07622708. The terms “We,” “Our,” and “Us” refer to https://telik.am/. By using the website to make a purchase or place an order, you acknowledge that you have read, understood, and accepted the information presented in the “General Terms and Conditions” section. The provisions of this section are legally binding and constitute a contract. If you do not accept any of these provisions, you may not use or purchase from the website.

Website Usage

1. The website https://telik.am/ is available for use 24/7. However, inquiries and issues will be addressed during business hours, from 9:00 AM to 7:00 PM Armenia Time (AMT), UTC +4.
2. While registration is preferred for saving your purchase history, it is not required to use the site.
3. To complete a purchase or order, you must provide accurate information. If incorrect information is submitted, please email the correct details to the address provided on the website, specifying that the previously submitted information was incorrect.

Product Information and Return Policy

1. Color Accuracy: The actual color of the products may vary depending on your device’s display. While we strive to ensure photos accurately reflect product appearances, we cannot guarantee 100% color accuracy on your screen.
2. Returns and Exchanges: Products purchased cannot be returned or exchanged unless due to specific reasons, such as visible defects or damage not shown in the product photos.
3. Delivery Issues: We are not responsible for problems that may arise during the delivery of purchased products.

Intellectual Property

1. All products listed on https://telik.am/ are owned by Telik Social and Cultural NGO or related entities. The organization has exclusive rights to display and sell these products.
2. The designs, images, and files of handmade rugs, carpets, tablecloths, and scarves presented on the website are the intellectual and industrial property of Telik NGO. Any unauthorized use of these materials constitutes copyright infringement and will result in legal action.
3. When using materials (text, images, videos) from https://telik.am/ in any medium, a link back to our website is required.

Modification of Terms

https://telik.am/ reserves the right to modify the “General Terms and Conditions” at its discretion. Continued use of the website constitutes acceptance of the updated terms. Acceptance of Terms By making a purchase or placing an order, you confirm that you have read and agreed to all the provisions of the “General Terms and Conditions” section.

Contact Information

For any questions or complaints regarding our products, please contact us at telikcrafts@gmail.com.